Used to download data from zendesk api for ticket tracking. Key parameters pointer and subdomain.
Download Ticket Comments from the Zendesk API using a delta pulling strategy. Polls from the Audits endpoint
Variables
Username and Password information for connections
Subdomain to collect data for
Date pointer signifying the start for the next pull. Formatted as YYYY-MM-DD HH:MM:SS IN UTC timezone.
AWS Credentials with access to the s3 bucket where the data table lives.
S3 Bucket where you want to unload the data to.
Path to a location where data files will be exported
Download Tickets from the Zendesk API using the incremental endpoint
Variables
Username and Password information for connections
Subdomain to collect data for
Date pointer signifying the start for the next pull. Formatted as YYYY-MM-DD HH:MM:SS IN UTC timezone.
AWS Credentials with access to the s3 bucket where the data table lives.
S3 Bucket where you want to unload the data to.
Path to a location where data files will be exported
Download Users from the Zendesk API using the incremental endpoint
Variables
Username and Password information for connections
Subdomain to collect data for
Date pointer signifying the start for the next pull. Formatted as YYYY-MM-DD HH:MM:SS IN UTC timezone.
AWS Credentials with access to the s3 bucket where the data table lives.
S3 Bucket where you want to unload the data to.
Path to a location where data files will be exported
Download Brand, Group, and Ticket fields from the Zendesk API.
Variables
Username and Password information for connections
Subdomain to collect data for
AWS Credentials with access to the s3 bucket where the data table lives.
S3 Bucket where you want to unload the data to.
Path to a location where data files will be exported